Shipping policy

Orders placed Monday - Friday before 2 PM PST (excluding holidays) will be processed and shipped within 24 hours. Orders placed on weekends will be processed within 24 hours on the next business day. Delivery estimate dependent on the method of shipping chosen at time of purchase. We offer First Class options and Priority options. Priority mail does NOT mean One Day shipping, however, it is a faster option. Regardless of what shipping method you choose, we still process and ship orders in the timeframe listed above. We are not responsible for fees related to international customers paying to receive their packages.

*Shop Del Carmen is not responsible for lost or stolen packages once tracking information reports delivered to address provided or any fees related to international shipping. Please contact your local USPS for help with the recovery of packages reported delivered via your tracking email.